There are over 6,200 water customers served by Marana Water. These customers contribute to the budget used for supplies, water resources, preventive maintenance, and many other aspects of the department.
Excluding the salary costs of the 26 employees, 20% of the annual budget goes toward preventive maintenance of the water and water reclamation systems. Our dedicated staff work on reservoirs, booster stations, water pumps, treatment facilities, and the miles of water lines that run through our service area. Each day, Marana Water's mission of providing safe and reliable drinking water is achieved by this small and mighty group of employees.
The water and sewer rates paid monthly by our customers allow Marana Water to fund maintenance projects and to keep the high level of service our customers have come to expect. When setting rates and budgets, water service level, maintenance, and future growth are all factors.
The Environmental Finance Center and the University of North Carolina recently did a study on trends in water revenues, nation-wide, over the last ten years. The call on California water providers to reduce their water deliveries highlights some interesting details about how the water industry budgets revenue. The study even shows some of the changes during the economic downturn in 2008-2009. It shows how dramatically the revenues can change year to year, and how certain tools are in place so water providers are able to maintain levels of service. Click here to read the short story.
Marana Water greatly values our customers and is committed to providing the best service possible. Whether it is customer service, or a field operator investigating a leak, Marana Water is here to resolve any issue.
The other side of the coin is how water conservation efforts and decreasing demand for water have affected water providers, and Marana Water is no exception. Stay tuned tomorrow to read about conservation efforts and how Marana Water is contributing to the conservation efforts.