KVOA profiled the Marana Police Department's upgraded dispatch system may lead to more advances.
Marana is the latest Pima County jurisdiction to upgrade its dispatch system, which sets the stage for future hardware additions including a Text-to-911 system.
"Obviously there's a segment of our community that would benefit greatly from having a text to 911 capability, namely the deaf and hard of hearing,” said Sheila Blevins, communications supervisor with the Marana Police Department.
Text-to-911 is limited to consumers across the country. Lake Havasu City is the only community in Arizona currently using the system.